Whatranscribe

Privacy Policy

Last updated: 2024-12-19

Whatranscribe, owned by Joás Moura de Oliveira de Igrapiúna, a company registered under the CNPJ number 27.609.690/0001-37, headquartered in Brazil, is committed to protecting your privacy and ensuring that your personal data is securely handled. This Privacy Policy outlines how we collect, use, and protect your information when using our audio and video transcription tool integrated with the WhatsApp Business API and ChatGPT.

1. Data Collection

Whatranscribe collects the following information:

  • Communication Data: When you use our tool, we may collect information related to audio or video messages sent via WhatsApp Business, which are used to perform the transcription.
  • Personal Data: If you provide personal information such as your name, email, or phone number when interacting with the platform, this data will be collected and stored.
  • Usage Data: Information about how you use the platform, including usage frequency, language preferences, and technical data, such as the device used.

2. Use of Information

We use the collected information for the following purposes:

  • Content Transcription: We process the audio and video sent via WhatsApp Business to perform text transcription.
  • Personalization and Improvements: To enhance user experience and personalize the services provided.
  • Customer Support: To respond to inquiries and provide support.

3. Data Sharing

Whatranscribe does not share your personal data with third parties, except when necessary to provide the contracted services, such as using the WhatsApp Business API and ChatGPT. These services have their own privacy mechanisms, which should be read separately.

4. Data Storage

The collected data is stored securely and protected from unauthorized access. The transcription performed is stored for the necessary period to complete the service and may be deleted according to our data retention policy.

5. Subscription Plan

The basic plan provides 50 minutes of transcription per month for a fee of $5. We are working to offer additional plans if you exceed your limit.

6. Security

We implement technical and administrative security measures to protect your data, including encryption during transmission and secure storage.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us through our support channels.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify users about significant changes and seek consent if necessary.

9. Contact

If you have any questions about this policy, please contact us at joas.mouraoliveira@gmail.com. Joás Moura de Oliveira de Igrapiúna is based in Brazil, and if you are located in the United States or any other country, please contact us for any questions regarding privacy and data protection.